Something Not Working
If the appliance is not working correctly, please carry out the following checks, before contacting your local
Parkinson Cowan Service Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
SYMPTOM SOLUTION
n There is no spark when lighting the gasu Check that the unit is plugged in and the electrical
supply is switched on
u Check that the RCCB has not tripped (if fitted)
u Check the mains fuse has not blown
u Check the burner cap and crown have been
replaced correctly, e.g. after cleaning.
n The gas ring burns unevenlyu Check the main jet is not blocked and the burner
crown is clear of food particles.
u Check the burner cap and crown have been
replaced correctly, e.g. after cleaning.
n The oven does not come onu Check a cooking function / temperature have been
selected.
u Check the socket switch or the switch from the
mains supply to the oven is ON.
n The oven light does not come onu Check the light bulb, and replace it if necessary
(see "Replacing the Oven Light")
n It takes too long to finish the dishes, or they are
cooked too fast.u The temperature may need adjusting
n Steam and condensation settle on the food and the
oven cavity.u Refer to the contents of this booklet, especially to
the chapter OUsing the Oven�.
u Leave dishes inside the oven no longer than 15-20
minutes after the cooking is completed.
If after these checks, the appliance still does not work, contact your local Service Force Centre.
When you contact the Service Centre, they will need the following information:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and the serial number (see rating label)
5. Date of purchase
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